Returns Policy
At Your Bobbers Down,
we stand behind our products and want you to be completely satisfied. If you are not satisfied with the original condition and/or performance of your purchased item, you may return the item within 30 days from ship date for a refund or replacement. Note: Fiskas Jigs and Balances are manufactured in Sweden, paint/epoxy colors may vary as well as patterns.
Excluded items from return/exchange
•Luress that have general wear and tear as determined by Your Bobbers Down.
To qualify for a return/exchange :
- To obtain the RA number, please send us an email cs@yourbobbersdown.comprovide us with the order number and reason for the return.
- In your email, state reason for return, name, address, where purchased original invoice or packing slip with the RA number.
- We will not accept returned merchandise without a return authorization (RA) number. Returns received without authorization will not be processed for refund or exchange.
- Once you receive a return authorization you may return unused items
- Shipping and handling is non-refundable except in the case of defective merchandise shipped with in the United States (as determined by us).
- Shipping for returned merchandise must be pre-paid by the customer.
- Please allow 4-6 weeks from the date we receive the return for credit.
- Returns must be shipped to us via UPS, FedEx or USPS Priority Mail for tracking/confirmation purposes. We assume no liability for loss or damage of returned packages, therefore we recommend you purchase insurance from your shipper.
- Returning merchandise nullifies your ability to take advantage of any promotions or rebates that may be associated with it.
Please ship all return merchandise to the following address:
Your Bobbers Down, Inc.
Attn: Customer Service Dept.
9316 Mockingbird Lane
Saline, MI 48176